"As soon as Veronica answered our initial telephone enquiry, we knew we were in safe hands. She took the time to get to know us as people and didn’t waste time pushing us towards properties that she knew that we would not appreciate.
At the viewing she made us feel relaxed and answered our many questions about the property, the area and the landlords with engaging confidence and reassurance. We have rented many properties, but the service and support we have received from day one is far superior to any letting agent we have yet met.
Veronica was welcoming and extremely knowledgeable, not like others who have seemed brusque, uncaring and left us feeling we had to prove our worth before we could even view a property!
And, of course the added bonus is that Moorhaven Sales & lettings do not charge any tenant fees, which enabled us to secure our dream home sooner than we had hoped.
Such a totally refreshing approach from a totally professional team!
Many thanks Moorhaven,
Cliffe and Sue. "
Cliffe & Sue C
I have been delighted with the outstanding level of service I have received from Andrea and her team. The tenants they have found for my properties over the years have all been extremely pleasant and hard working families or individuals. Moorhaven have managed the whole tenant find process for me seamlessly and they are always proactive in their dealings with me. I can’t recommend them enough in terms of standard of service, value for money and integrity. Mrs U Johns
Nothing but praise for the helpfulness of both Andrea and Veronica at Moorhaven. Approaching them after a fruitless search for a suitable property to rent for my daughter who has special needs, I was bowled over by their can do personal attitude! In fact we were even consulted about various fixtures and fittings during the renovation of the property and met with nothing but kindness and helpfulness. My daughter's experience of her first independent home was very positive as a result. Thank you Moorhaven! Would recommend to anyone. Ms R Morris
Moorhaven have managed my property for the past 8 years. On the few occasions that it has been necessary, they have promptly found charming and reliable tenants for me. I have nothing but praise for the excellent service they provide and all for very modest fees. Ms G Gosling
I can't thank Veronica and Moorhaven enough. From first enquiries, viewing and getting the keys it was an easy and pleasant experience. Any issues are dealt with promptly and all with a personal touch and smile you will not find with another agency. Mr J Cudd
Amazing agency to use we viewed the property and we were moved in and happy within 10 days! Amazing service and even better no fees!!! I would highly recommend them by far. Veronica was fab and very helpful Miss A Hannaford
I have been using Moorhaven Lettings now for more than four years to market my rental property. I don't live locally and it's such a relief to know that I only have to pick up the phone if I have a question or a concern. Veronica has been my main point of contact since the start and I cannot praise her enough. She not only has local knowledge and contacts but she is great at finding me the right tenants for my property. I also know I can call her with any worry I have; big or small , and she's always willing to listen and help me. I would recommend Moorhaven Lettings to anyone who is considering letting out their property. Mrs C Gilbert
Veronica at Moorhaven provided us with a fabulous service culminating in the most swift and straight-forward house-move one could wish for.
Veronica's great communication skills, experience and efficiency enabled us to complete the always seemingly daunting task of moving house without any problems. We felt we were well supported throughout, any doubts we had were answered in a helpful and flexible way not previously experienced when dealing with estate agents.
Lucy & Matt
As well as falling in love with the cottage, we were very impressed with Andrea and Veronica.
After a very long exhausting week searching for a place to rent, going to view the cottage at Moorhaven really was a last resort, but, as the saying goes, the best was saved till last! As well as falling in love with the cottage, we were very impressed with Andrea and Veronica's efficiency and friendliness, making the whole process so easy and quick. Mr & Mrs S